Support Center
Why choose ATET Car rental in Slovenia?
Why choose ATET for car rental in Slovenia?
- transparent car rental conditions
- flexible insurance options
- fast vehicle pick-up process
- locations in Ljubljana, airport, and across Slovenia
- professional customer support
Before reservation
What documents do I need for car rental at ATET? Which drivers license / permit is acceptable? Which Credit Cards are acceptable?
Read moreReservations, Cancellation and booking changes
Find answers to common questions about car rental reservations, including the booking process, changes, cancellations, and everything you need to manage your reservation smoothly.
Read moreDuring car rental
Is it possible to extend the rental? Is it possible to include additional Protection at time of rental? What should the renter do in case of an accident?
Read moreVehicle return
Is it possible to return the vehicle outside of working hours? What is the payment process? What is the process for returning the deposit?
Read moreTech information
What if I can not start the car? How do I know which type of fuel does the rental car need? What if I have filled the rented car with wrong fuel?
Read moreInsurance, Excess Protection and Liability
Basic insurance is included in every car rental, with additional protection options available to reduce liability and increase peace of mind.
Read moreAdditional services and products
In this section, you can find which car rental services and extras can be added to your booking—either during the online car rental reservation or later through our sales team
Read morePayment, deposit
This section provides clear information about payment methods, rental charges, and required deposits when renting a vehicle with ATET. It explains how the deposit is calculated, what it covers, and what to expect at vehicle pick-up.
Read moreSafety and best rental car practices
This section covers important safety guidelines and best practices for using your rental vehicle. It includes tips for responsible driving, proper vehicle care, and how to ensure a safe and smooth rental experience with ATET.
Read moreAccidents, Damage & Procedures
This section explains what to do in case of an accident, damage, or any incident involving your rental vehicle. It outlines the required steps, reporting procedures, and your responsibilities to ensure proper handling and support from ATET.
Read moreFines, Violations & Additonal costs
This section provides information about traffic fines, violations, and any additional costs that may occur during or after your rental. It explains the renter’s responsibility and how such charges are processed by ATET.
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