Payment, deposit

When do I pay for car rental in Slovenia?

Car rental payment is arranged at the time of vehicle pick-up.

At pick-up, you are required to provide:

• full rental amount + security deposit (pre-authorization)
• For prepaid car rental bookings = rental amount + deposit

Can I pay for car rental in advance?

Yes, prepaid car rental is also possible:

• online booking (special cancellation terms apply)
• via proforma invoice (with ATET approval)

How does the car rental payment process work?

The car rental payment process at ATET is simple and transparent.

At vehicle pick-up:

• a pre-authorization (deposit hold) is placed on your card
• the amount includes the rental cost + deposit

After the rental ends:

• only the final rental amount is charged
• the remaining deposit is released back to your account

Who can I contact for car rental payment information?

For more details about car rental payment and deposit:

📧 sales@atet.si
📞 +386 1 320 82 30

What payment methods are accepted for car hire at ATET?

Accepted payment methods:

• credit card (Visa, Mastercard, Diners)
• debit card (must allow pre-authorization)
• the card must be on renter's name
• **PIN may be required in persont at time of pick up

Which Credit Cards are acceptable for car rental?

For rent a car Slovenia services, ATET accepts:

• Visa
• Mastercard
• Diners

A valid card (Credit or Debit Card) must allow pre-authorization (deposit hold / reservation of funds).

Without a valid card, vehicle pick-up may not be possible.

**PIN may be required in persont at time of pick up

Can I pay car rental with cash or with debit card?

For most car rental bookings in Slovenia, payment requires:

• Credit card or
• Debit card (with pre-authorization enabled)

*Cash payment is generally not available, except for international students.

*PIN may be required in persont at time of pick up

What does the security deposit (liability) mean in car rental?

The deposit represents your maximum financial responsibility in case of damage to the rental vehicle.

👉 If damage occurs, you are liable up to this amount (unless reduced by insurance).

The deposit is a security amount used to cover:

• potential damages
• contract violations
• unpaid fees or fines

The amount depends on:

• vehicle category
• selected insurance package

Example car rental deposit amounts (Slovenia)

Below are indicative deposit amounts for example (including VAT):

👉 Final deposit = deposit amount + rental cost

You can check our Car Fleet with all vehicle categories HERE. For exact amount and calculation please contact our Customer service at sales@atet.si / +386 1 320 82 30.

When is the deposit released after car rental?

• The deposit is released after the vehicle is returned and inspected.

👉 Processing time depends on your bank and usually takes 7–14 days.

Special conditions for international students

• International students / Erasmus students have different car rental deposit conditions (lower prices and deposits)
• For details, please contact ATET directly on sales@atet.si or call +386 1 320 82 30

Important information about car rental deposits

• deposit is mandatory for all rentals
• amount depends on excess protection selection
• funds are blocked (not charged) on your card
• released after rental if no additional costs apply

Important information about car rental payment

Before your car rental pick-up:

• check with your bank if your card supports pre-authorization
• ensure sufficient available funds for deposit
• This helps avoid delays or issues at vehicle collection.