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Reservations, Cancellation and car rental booking changes
Find answers to common questions about car rental reservations, including the booking process, changes, cancellations, and everything you need to manage your reservation smoothly.
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Rent a Car Insurance, Excess Protection and Liability of renter
Basic insurance is included in every car rental, with additional protection options available to reduce liability and increase peace of mind.
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Payment, deposit for car rental
This section provides clear information about payment methods, rental charges, and required deposits when renting a vehicle with ATET. It explains how the deposit is calculated, what it covers, and what to expect at vehicle pick-up.
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Additional services and products
In this section, you can find which car rental services and extras can be added to your booking—either during the online car rental reservation or later through our sales team
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Technical information
What if I can not start the car? How do I know which type of fuel does the rental car need? What if I have filled the rented car with wrong fuel?
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Safety and best rental car practices
This section covers important safety guidelines and best practices for using your rental vehicle. It includes tips for responsible driving, proper vehicle care, and how to ensure a safe and smooth rental experience with ATET.
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Accidents, Damage & Procedures
This section explains what to do in case of an accident, damage, or any incident involving your rental vehicle. It outlines the required steps, reporting procedures, and your responsibilities to ensure proper handling and support from ATET.
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Fines, Violations & Additonal costs
This section provides information about traffic fines, violations, and any additional costs that may occur during or after your rental. It explains the renter’s responsibility and how such charges are processed by ATET.
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