Reservations, Cancellation and car rental booking changes

What is included in car rental with ATET in Slovenia?

The car rental price with ATET includes everything you need for safe and simple mobility in Slovenia.

The car hire price includes:

• vehicle rental with mileage limit (up to 400 km/day for rentals up to 30 days)

• free Slovenian motorway vignette

• basic insurance with renter liability (depends on vehicle category)

• selected extras (if chosen)

• winter package (mandatory between 15 Nov – 15 Mar)

For long-term car rental (over 30 days), mileage conditions may vary.

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How many kilometers are included in car rental?

Car rental in Slovenia with ATET includes:

• For short-term car rental (up to 30 days): up to 400 km per day is included.
• For monthly car hire, different conditions apply. For details, contact our sales team: sales@atet.si  or +386 1 320 82 30.

Is a vignette included in car rental in Slovenia?

Yes. All ATET rental cars include a valid Slovenian vignette at no extra cost.

Can I pick up a rental car outside of working hours?

Yes, car rental pick-up outside working hours is possible if arranged in advance.

• must be confirmed by ATET
• additional fee: 30,50 €

What happens if my flight is delayed (car rental Ljubljana airport)?

If you provide your flight number during booking:

• ATET tracks your flight
• we wait up to 60 minutes after scheduled arrival
• Out-of-hours fee (30,50 €) may apply.

If delayed, contact: sales@atet.si / operativa@atet.si  / +386 1 320 82 30

Can I return a rental car outside working hours?

Yes, but:

• the vehicle inspection is done the next working day
• the renter remains responsible until inspection is completed

Can I cancel a car rental reservation?

Yes, car rental cancellation or modification is free of charge, except for:

• prepaid bookings (special conditions apply)

Are there any cancellation fees for car rental?

Yes, in specific cases.

• prepaid car rental reservations, if the vehicle is already prepared or delivered:
• one rental day and/or delivery cost may be charged

How can I contact ATET for car rental booking or changes?

For car rental reservations, support or changes contact:

• Sales & reservations: sales@atet.si / +386 1 320 82 30
• Operational support during rentals: operativa@atet.si / +386 30 313 313

Can I extend my car rental in Slovenia?

Yes, you can extend your car rental with ATET, but the extension must be arranged in advance and confirmed by our team.

To extend your car hire, you must notify ATET at least 24 hours before the scheduled return time stated in your rental agreement. All car rental extensions are subject to vehicle availability.

If you request a car rental extension less than 24 hours before the end of your rental, the extension is not guaranteed and can only be approved upon direct agreement with ATET.

Can ATET terminate my car rental agreement?

Yes. ATET may terminate the agreement if:

• Terms & Conditions are violated
• payment obligations are not met
• the vehicle is misused

Can I end my car rental early?

Yes, but refund conditions depend on agreement terms.