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Additional services and products

Additional ATET Car rental services and products

Enhance your car rental experience with a wide range of additional services and products designed for flexibility and convenience. Many car hire extras can be selected directly during the online car rental booking, allowing you to tailor your rental in advance.

For more specific requests, customized options, or services not available online, our team is here to help. Please contact our car rental sales department at sales@atet.si for further assistance.


Can I add extras at car rental pick-up?

Yes. You can add it either during online booking or at time of pick up in one of ATET offices.


Is a vignette included in car rental in Slovenia?

  • Yes. All ATET rental cars include a valid Slovenian vignette at no extra cost.

Cross Border card - permit

Cross-border permit fee: €36.60 (one-time fee)
Required before leaving Slovenia.

You can add it either during online booking or at time of pick up in one of ATET offices.

Important:

  • Does NOT cover tolls, vignettes, or local regulations
  • The driver is responsible for complying with all applicable laws, regulations and traffic rules in each country visited during the trip.
  • If traveling abroad without permission → penalty fee applies.
  • Always inform ATET before international travel. Contact for notification in case the renter already has a car rental and decides to travel abroad during the rental period: operativa@atet.si / +386 1 320 82 20.

Some countries are restricted:

  • Albania (AL)
  • Kosovo (XK)
  • Romania (RO)
  • Bulgaria (BG)
  • Turkey (TR)
  • Greece (GR)
  • Azerbaijan (AZ)
  • Armenia (ARM)
  • Belarus (BY)
  • Estonia (EST)
  • Georgia (GE)
  • Kazakhstan (KZ)
  • Kyrgyzstan (KS)
  • Latvia (LV)
  • Lithuania (LT)
  • Moldova (MD)
  • Russia (RUS)
  • Tajikistan (TJ)
  • Turkmenistan (TM)
  • Ukraine (UA)
  • Uzbekistan (UZ)

 


What happens if I drive abroad without permission?

  • A penalty fee of €73.20 (double charge of Cross Border card) applies.

Can I take a rental car on a ferry?

  • Yes, with an additional fee (€36.60).
  • Without prior notice: double fee (€73.20) applies
  • You can add it either during online booking or at time of pick up in one of ATET offices.

Can a rental car be delivered to another location?

Yes, car rental delivery around Slovenia is available upon request. Pricing:

  • up to 10 km: €15 per delivery
  • over 10 km: €15 + €0.75 per km

International deliveries outside Slovenia are also possible. Delivery costs for destinations outside Slovenia are subject to an individual calculation and can be arranged with our sales team on sales@atet.si


What is the winter package in car rental and is it mandatory?

The winter package includes:

  • winter tyres
  • anti-freeze fluid
  • ice scraper

Mandatory between 15 November and 15 March. Price:

  • 5 € / day
  • 2,50 € / day for Erasmus / International students
  • maximum 10 days charged

Reservations, Cancellation and car rental booking changes

Reservations, Cancellation and car rental booking changes

Find answers to common questions about car rental reservations, including the booking process, changes, cancellations, and everything you need to manage your reservation smoothly.

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Rent a Car Insurance, Excess Protection and Liability of renter

Rent a Car Insurance, Excess Protection and Liability of renter

Basic insurance is included in every car rental, with additional protection options available to reduce liability and increase peace of mind.

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Payment, deposit for car rental

Payment, deposit for car rental

This section provides clear information about payment methods, rental charges, and required deposits when renting a vehicle with ATET. It explains how the deposit is calculated, what it covers, and what to expect at vehicle pick-up.

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Additional services and products

Additional services and products

In this section, you can find which car rental services and extras can be added to your booking—either during the online car rental reservation or later through our sales team

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Technical information

Technical information

What if I can not start the car? How do I know which type of fuel does the rental car need? What if I have filled the rented car with wrong fuel?

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Safety and best rental car practices

Safety and best rental car practices

This section covers important safety guidelines and best practices for using your rental vehicle. It includes tips for responsible driving, proper vehicle care, and how to ensure a safe and smooth rental experience with ATET.

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Accidents, Damage & Procedures

Accidents, Damage & Procedures

This section explains what to do in case of an accident, damage, or any incident involving your rental vehicle. It outlines the required steps, reporting procedures, and your responsibilities to ensure proper handling and support from ATET.

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Fines, Violations & Additonal costs

Fines, Violations & Additonal costs

This section provides information about traffic fines, violations, and any additional costs that may occur during or after your rental. It explains the renter’s responsibility and how such charges are processed by ATET.

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