Support Center

Before reservation

What documents do I need for car rental at ATET?
  • Valid personal identification document (ID card or passport)
  • Valid driver's license for all listed drivers
  • Credit card (Visa, Mastercard, or Diners)

International students who are currently on exchange in Slovenia need:

  • Valid personal identification document (ID card or passport)
  • Valid driver's license
  • Valid student ID or certificate of enrollment in a Slovenian institution
  • Payment can be made with a credit card, debit card, or cash.
Which drivers license / permit is acceptable?

At the time of pick-up, a valid driver's license for all drivers listed on the rental agreement will be required.

Driver's licenses that are not written in Latin characters (such as Arabic, Chinese, Cyrillic, and others) or residents outside the EU (European Union) must also have an international driver's license. Regarding state rules and laws, we recommend contacting the relevant embassy in case of any doubt.

*Additional information for the United Kingdom (Brexit): Currently, there is no need for additional documents for vehicle rental at ATET.

Which Credit Cards are acceptable?

ATET accepts only the following credit cards: Visa, Mastercard or Diners. 

If you don't have a credit card, you need a card that can be used for pre-authorizing funds (blocking), which you can check with your bank before making a reservation.. Cash transactions are not possible (with the exception of international students).

If at time of pick up there is no acceptable credit card / card with reservation of funds possible then we potentially may not be able to provide vehicle for you.

Is it possible to pay with cash or debit card?

Cash transactions are not possible at ATET, as a credit card (Visa, Mastercard or Diners) or debit card (Visa, Mastercard or Diners) is required to reserve funds and pay. The exception are international exchange students in Slovenia, who have the option to pay with cash, debit, or credit card.

How can I make a booking online?

Make a reservation online in five easy steps. After receiving your online request, our reservation center will check availability and send you a reservation confirmation or a notification of an unavailable vehicle as soon as possible.

  • 1) Select pick-up and drop-off location, pick-up and drop-off date, and pick-up and drop-off time.
  • 2) Choose the desired vehicle category.
  • 3) Choose additional liability waiver (additional insurance).
  • 4) Choose add-ons (child seat, permit for driving abroad, roadside assistance, etc.).
  • 5) Enter your information and submit the reservation.
Can I pick up the car at one location and return it to other?

Yes, you can pick up your rental car at one office and return it to another one, but there is an additional fee:

Pick up office Drop off office One way fee
ATET Ljubljana ATET Ljubljana Airport 10,00 €
ATET Ljubljana ATET Maribor 20,00 €
ATET Ljubljana ATET Koper 20,00 €
ATET Ljubljana Airport ATET Ljubljana 10,00 €
ATET letališče Airport ATET Koper 20,00 €
ATET letališče Airport ATET Maribor 20,00 €
ATET Maribor ATET Ljubljana 20,00 €
ATET Maribor ATET Ljubljana Airport 20,00 €
ATET Maribor ATET Koper 20,00 €
ATET Koper ATET Ljubljana 20,00 €
ATET Koper ATET Ljubljana Airport 20,00 €
ATET Koper ATET Maribor 20,00 €

*If you would like to pick up the vehicle at a different address, delivery to the desired address is also possible with an additional charge. When submitting your online inquiry, you can write a request for vehicle delivery in the final step of the reservation, and upon receiving your inquiry, we will provide you with information on the additional cost based on the selected address. For more information you can always contact our sales department at sales@atet.si or by phone at +386 1 320 82 30.

When it is necessary to book a vehicle?

We recommend that you make your vehicle reservation at least a few days before the desired pick-up date, as this will increase the likelihood of confirming your desired vehicle category.

Can I travel outside of Slovenia with rented car?

Car rental for travel abroad is possible. For this purpose, we issue a permit for driving abroad, which is an additional fee of €36.60. The fee is a one-time charge, valid for the entire rental period and is included in the vehicle pickup.

If the customer decides to travel to a country outside Slovenia after the rental has already started, it is necessary to inform ATET and obtain approval for driving the rental car abroad.

If ATET is not informed in advance about travel outside Slovenia and it is found that the vehicle was in another country during the rental period, the renter will be charged double the surcharge fee, which is €73.20.

Contact for notification in case the renter already has a car rental and decides to travel abroad during the rental period: operativa@atet.si / +386 1 320 82 20.

There are exceptions. Currently, we do not rent vehicles for travel to the following countries: 

  • Albania (AL)
  • Kosovo (XK)
  • Romania (RO)
  • Bulgaria (BG)
  • Turkey (TR)
  • Greece (GR)
  • Azerbaijan (AZ)
  • Armenia (ARM)
  • Belarus (BY)
  • Estonia (EST)
  • Georgia (GE)
  • Kazakhstan (KZ)
  • Kyrgyzstan (KS)
  • Latvia (LV)
  • Lithuania (LT)
  • Moldova (MD)
  • Russia (RUS)
  • Tajikistan (TJ)
  • Turkmenistan (TM)
  • Ukraine (UA)
  • Uzbekistan (UZ)
Can I rent a vehicle for a longer period of time?

Persons / companies can also rent a vehicle for any period of time, from 1 day up to 24 months. There are no other time limitations, but during the rental period, it is necessary to report the current monthly mileage.

If you would like to rent a vehicle for more than 24 months (2 years or more), this is only possible for business users, in the form of a business vehicle long-term lease.

For more information on longer, multi-month rentals, please contact: sales@atet.si or call us on +386 1 320 82 30.

Who can rent a car at ATET?
  • People who are at least 18 years old (If a person is over 18 but under 21 years old an additional fee for young driver is required*)
  • Persons authorized to drive or use the vehicle with a rental contract, which is an integral part of the ATET general terms and conditions.

All additional information available under Terms and Conditions.

I am a young driver, can I rent a car at ATET?

Young drivers can also rent a car at ATET. The cost for a young driver is an additional charge of 8,00 € per day. In case the rental period is longer than 10 days, the maximum charge for the entire rental period is 80,00€.

The cost for a young driver must be included if:

  • The person is between 18 and 21 years old

*An exception applies to international students, Erasmus students, and exchange students in Slovenia. The additional charge for a young driver is 4,00€ per day, with a maximum charge of 40,00€ if the rental period is longer than 8 days. A 50% discount on the young driver fee is included.

All additional information available under Terms and Conditions.

Before reservation

Before reservation

What documents do I need for car rental at ATET? Which drivers license / permit is acceptable? Which Credit Cards are acceptable?

Read more
Reservations

Reservations

What is included in car rental? Is it possible to pick up the car out of working hours? How can I pay for the rental?

Read more
Vehicle pickup

Vehicle pickup

What documents do I need at pick up of car at ATET? When do I arrange the payment of car rental? Is there a required deposit on Credit Card?

Read more
During car rental

During car rental

Is it possible to extend the rental? Is it possible to include additional Protection at time of rental? What should the renter do in case of an accident?

Read more
Vehicle return

Vehicle return

Is it possible to return the vehicle outside of working hours? What is the payment process? What is the process for returning the deposit?

Read more
Tech information

Tech information

What if I can not start the car? How do I know which type of fuel does the rental car need? What if I have filled the rented car with wrong fuel?

Read more

Blog & Travel Inspiration

previous
next
Tripadvisor's 2022 Travelers Choice for Car rental in Slovenia

Tripadvisor's 2022 Travelers Choice for Car rental in Slovenia

Tips and Tricks

Read more
Visit Logar Valley

Visit Logar Valley

Exploring Slovenia

Read more
Visit Ljubljana

Visit Ljubljana

Exploring Slovenia

Read more
Visit Kranjska Gora

Visit Kranjska Gora

Exploring Slovenia

Read more
Visit Bled

Visit Bled

Exploring Slovenia

Read more

WE USE COOKIES

We use cookies, to improve our services, familiarize ourselves with your behaviour during use and show you personalizied content on our website and newsletter. If click on "x" or don't configure the settings, we will use only mandatory and functional cookies. Using the settings, you can accept or reject each individual cookie according to your own preferences, as well as learn more about them. You can update these settings and revoke your concent at any given moment.