Safe car rental in Slovenia

Tips and Tricks

Currently we are all dealing with situation of Coronavirus outbreak and searching for all useful informations we can get. We at ATET Rent a car wanted to let you know that at this time we have already implemented all suggested safety measures and are following all official protocols of Slovenian government and World Health Organization.

 

Currently our services and offices are working as usual, only with added safey precautions. If you would need avehicle you can check our online offer or send an email Inquiry.

We are the only one in Slovenia with our own carwash, which allows us even more control over quality of our service and additional safety.

 

 

Important active safety measures taken at ATET Rent a Car:

 

  • Customers that are visiting our car rental offices in Ljubljana, Maribor, Koper and on Ljubljana Airport are entering individually - one by one. If there is no need to enter the offices then all rental procedures are done outsife the building.
  • In most cases we previously agree with customer on which location the vehicle is delivered.
  • All customers and employees need to use the hand sanitizer when entering our offices as well.
  • All employees also need to wear safety gloves and masks during all rental procedures as well as cleaning process.
  • There is no physical contact during pick up or drop off of the vehicle.
  • All our offices and fascilites are being frequently cleaned with recommended sanitizing products.
  • All the returned vehicles are thoroughly cleaned with sanitizing products. Extra care and attention is payed to all surfaces touched by customer, such as: all handles, steering wheel, seats, buttones and all others hard surfaces.
  • Additional safety measures for our emplyees welfare are also in use: All employees are urged to frequent hand washing and hand sanitizing. Some of our employees/ departments are working from home to minimize number of contacts at office All employees need to minimize all contacts with other people during their free time as well. Employees have also received additional instructions when feeling ill, to stay at home and contact their doctor. 

 

Your safety and safety of ATET Rent a Car team is our main prioritey. At this time we also thank you for all your trust in our team and serivce.

After the thorough cleaning process every vehicle is then disinfected and equipped with a notice of disinfection as well as additional useful information for renter during their rental. 

Inquiries and Reservations:

 

At ATET Rent a Car we do not have any Cancellation Policy, which means that you can cancel your Inquiry or confirmed Reservation at any time, without any additional cancellation fees.

 

Since we do not know how long measures to reduce spreading Coronavirus in Slovenia will last, our advice is to keep your current confirmed reservations for Car Rental and make a booking for later dates. This way we can provide a free car for you in your desired rental period. If needed you can, as explained above, cancel or change your confirmed reservation little before planned arrival as well, without any problem, snce we do not have any cancellation or modification fees whatsoever.

Support Center

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Before reservation

Before reservation

What documents do I need for car rental at ATET? Which drivers license / permit is acceptable? Which Credit Cards are acceptable?

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Reservations

Reservations

What is included in car rental? Is it possible to pick up the car out of working hours? How can I pay for the rental?

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Vehicle pickup

Vehicle pickup

What documents do I need at pick up of car at ATET? When do I arrange the payment of car rental? Is there a required deposit on Credit Card?

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During car rental

During car rental

Is it possible to extend the rental? Is it possible to include additional Protection at time of rental? What should the renter do in case of an accident?

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Vehicle return

Vehicle return

Is it possible to return the vehicle outside of working hours? What is the payment process? What is the process for returning the deposit?

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Tech information

Tech information

What if I can not start the car? How do I know which type of fuel does the rental car need? What if I have filled the rented car with wrong fuel?

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